Our task and project management tool allows you to track the workflow of tasks from start to finish.Delegate, add files and notes, track time and manage your daily activities by setting priorities.With this tool, management can quickly track what tasks have and have not been done and promptly reassign them to accommodate ever-changing priorities.This single, uniform location for your entire organization to track tasks will keep everyone communicating, working efficiently and profitable.
Our enterprise resource planning tool gives you unprecedented control of your operations. With this tool, we are able to configure the production process management tools to fit your specific production needs. You can even set alerts to ensure you know when something key to the process is happening, such as new production phases ready to begin. ERP easily manages every aspect of the process from start to finish. Click here to learn more about Epiphany ERP.
Epiphany CRM tracks your sales process so you always know where you stand with new opportunities and long-time customers, and it provides you with as much detail needed to actually know your customers. Add notes and documents or contacts from the organization with their own contact information. With Epiphany’s CRM tool, you will always know where you stand with your past, current, or prospective customers. Click here to learn more about Epiphany CRM.
Epiphany allows you to manage all aspects of your accounting in one centralized software system. Enjoy simplified inventory management, customizable security and much more. Your reports, screens and grids are completely customizable if desired in order to fit your businesses, as well as each user’s needs. Not only is Epiphany accounting a solid accounting foundation upon which to build your business, but it also integrates seamlessly with other parts of your business. Click here to learn more about Epiphany accounting.
Whether you are looking for bar/restaurant or retail, Epiphany point of sale system has the modules to do just that. This easy and efficient system is designed to support all necessary hardware, like touch screen interfaces and barcode scanners. If it belongs in a point of sale environment, we support it. This POS system’s true strengths are in its ability to integrate seamlessly with the back office systems. Sales will automatically adjust inventory and GL balances, and inventory status and customer history can be retrieved from the POS terminals if necessary. Employees can even access it to clock in and out. With our Epiphany POS system, all aspects of your customer service are integrated into one easy tool with exceptional reporting. Click here to learn more about Epiphany POS system and other packages offered.
We can manage all aspects of your infrastructure with CrystalCare, a complete infrastructure management solution providing IT services of any kind to organizations that wish to have outside help with their IT. CrystalCare contracts provide the same level of service and infrastructure reliability that a large organization with their own IT department expects. Our highly trained IT professionals will ensure that your infrastructure is maintained to our highest standard, as well as provide your employees with 24x7 on-demand support.
Our infrastructure monitoring package provides 24x7 system status monitoring by our highly trained technicians. When we monitor your infrastructure, we are able to learn about developing problems before they reach the user, saving your business the hassle of unnecessary downtime.Along with monitoring the status of your infrastructure, we also provide integrated anti-virus management and integrated remote desktop access for quick and easy support.
Crystal SAN provides you with a reliable and efficient solution for advanced virtualization, replication, disaster recovery and data storage. Our SAN solutions are designed for businesses of all sizes, featuring advanced solutions at competitive prices and top of the line support. You can also add Crystal SAN support contracts to ensure your network storage system will receive all the preventative maintenance,software updates, real-time monitoring and hardware support you need at a fixed price.
Crystal Communications is a unified telecommunications solution that provides your organization with the ability to make calls from a phone, desktop computer or laptop. Business communications is an essential part of running a successful business. Our Crystal communications solution is an easy way to implement a state of the art telecommunications system, as there is no special cabling installation. We implement an entire system using the same cable that connects your desktop to the network. By using this method, the phone system runs over your data network, cutting down on costs. If you're looking for even more adaptive business communication, our Microsoft Lync communicator offers instant messaging, voice and video conferencing and much more.
We offer business class wireless infrastructure with the security, performance and reliability you require for your laptops, tablets, cell phones, printers, scanners and any other mission critical devices that operate on your wireless network. With the vast array of business devices capable of wireless today, a strong, reliable wireless infrastructure is as necessary as your traditional wired network. We have solutions that fit well with small businesses as well as enterprise or large campus installations, and we can aid with design, implementation and management of these solutions.
Monitoring your business’s security is made easy with our video surveillance solutions. We provide professional video surveillance that takes full advantage of existing network infrastructure to provide maximum flexibility and performance at minimum cost. Whether your requirements include a single camera or hundreds, we can provide a system that will meet your needs now, and can expand to meet your growing needs in the future. We offer everything from system design services to installations and maintenance. Additionally, because we are a full-service IT company, we have the expertise to implement video surveillance on your existing infrastructure safely and reliably.
Our lock systems allow you to control your doors and gates from across your infrastructure.Not only do these devices eliminate the need for centralized control panels with special wires to each door, but they allow for integration to other enabled applications.We offer door locks and other physical access control systems that are integrated with your infrastructure, allowing you to extend and manage your physical access security with ease.Stand-alone door lock systems are a thing of the past.Pair our physical security with our video surveillance for a complete security solution.
Bridging the gap between code and the user experience is an art that takes time to perfect. We have been developing our user interface for 25 years, and it’s amazing. With our software interface, you get the benefits of complex software without experiencing the confusion that can sometimes come with that complexity. Your user experience will be simple. No more confusing software that leaves you spending more time searching for the tool you need than actually using it.
If you’re looking for custom software that will set your business apart, our consulting staff along with our programmers have the combined experience to develop the business management software needed to help your business stay competitive in a tough market. Our team is dedicated to being your long-term reliable partner for innovative custom software. No more cookie cutter software that doesn’t maximize full potential due to tools that aren’t needed or don’t exist. We are dedicated to making your custom software exactly what is needed to run your business.
We build websites that focus on more than just design.Our backend solutions give you a fully-functioning website that will generate the reports you need as well as show your customers and users only the data they need to see. You can also adjust security settings for different levels in the organization, giving you control over your business’s pertinent information. Not sure where to start? Our consultants are experienced across industries and will work with you to determine your development needs.
Epiphany is a software solution with such a robust feature set, it will seem as if it was built specifically to fit your business management needs. Whether you need AR, GL, CRM, ERP, task management, or one or more of a vast array of features, we have the software solutions your business needs in order to excel in a competitive market. Click here to learn more about how Epiphany is your next business management software solution.
Our programming, graphic design and marketing teams provide content driven website designs for your business that focus on the bottom line. We create a professional web design based on your business’s needs. This includes adding features like reporting, that give you the information needed to be successful. Different from other web designers and developers, we focus on the backend, along with providing a content rich and appealing design.
We provide complete end-to-end services for the administration of any database. Let us worry about the maintenance, monitoring and backup of your database, along with providing 24x7 support. Our database administrators ensure that your database is secure and protected through extensive security, sophisticated backup and disaster recovery solutions. With us managing your database, you will no longer have to worry about your data being safe and secure.
We are dedicated to helping our customers continually improve as organizations. With our product/vendor evaluations, we evaluate your vendors and products for the purposes of reducing costs, mitigating risk and driving continuous improvement.
Hiring the right professionals that fits into your organization is a challenge even without a lack of technical expertise about the position. Hiring for IT departments can become a daunting task without working knowledge of the technical aspects of the position. We have the expertise about IT needed to help you hire the right IT professional for your organization’s needs. No more worrying whether or not your recent hire has the skills needed to get the job done. We will ensure that your new hire has the knowledge and drive to help your company’s IT succeed.
Sometimes situations arise where organizations need to reevaluate their business processes. Our highly trained consulting team knows what to look for while evaluating the IT business process, and can aid in the development of making your IT more efficient. We will review your IT processes and design improvements to those processes, services and infrastructure in order to increase efficiency and cost effectiveness. We will also help your organization get back to running at optimum efficiency.
Our IT consultants can perform an IT effectiveness evaluation in order to improve and account for IT actions. These evaluations look at the quality, cost-effectiveness and importance of what you do and the products you use. During these evaluations, we will work with your organization to help identify how your IT affects the quality and cost-effectiveness of your organization, and then help come up with a solution to make IT more efficient.
Our team of security specialists will help you navigate a sea of ever-changing business risks. By using customized tools, expert resources, and proven methodologies, we will evaluate the security of your network, determine any potential threats, and help you meet your specific security needs.
Whether you need a completely new network installed, or are just looking to upgrade or scale your existing network to accommodate your growing business, Crystal Computer Consulting can help. We design secure network infrastructure that fits your company’s IT needs. Worried you’ll grow out of your network? We design all networks so they can be scaled in the future to accommodate your successful, growing business.
IT Department reorganization can increase efficiency and optimize efforts with the resources available. Our professionals offer insight and strategies proven to work in other environments in order to make your reorganization smoother and more cost effective. IT department reorganization is often done in order to increase efficiency and optimize effort with the resources that are already readily available. We have the necessary experience aiding with IT department reorganizations in order to ensure a smooth transition, done in the most cost effective way possible. We will assess your IT department and evaluate where changes can be made in order to make your business more efficient, then we will implement those changes as seamlessly as possible.
Our cloud-based spam filtering keeps unwanted emails from ever reaching your network. We route your mail to our filtering services first, and emails are only sent on to your email server if they are deemed appropriate. Since we run the filtering service ourselves, while most other providers simply resell someone else’s service, you still have control over what is filtered and what is not. Our 24x7 support staff are also ready to help.
Eliminate your costly servers, maintenance fees and licensing costs. Crystal Live, our hosted server and application solutions, allow you to cut costs of hosting your own costly servers. We host, maintain and support all of your necessary services at our location and you access them from your broadband internet connection. By utilizing the proper remote access tools for your environment, we ensure your applications run more reliably while also giving you access to your resources when on the road or at home.
Our cloud-based email server gives you the full advantages of a Microsoft Exchange ® server without all of the costs and hassle. We take care of the licensing fees, hardware maintenance, backups, and virus and spam filtering. Meanwhile, you can continue to use your familiar Microsoft Outlook ® client. Or, you can use Outlook Web Access via the Internet. Either way, you will receive full access to email anywhere you have an internet connection.
We offer a cloud-based communication service that will greatly improve your business communications. We provide Microsoft Lync ® services that give both your internal staff and your customers the communication tools they need to excel. This private messaging platform provides communication via real-time messaging, voice and video conferencing and desktop and application sharing. Whether you are in a conference call or sharing work with a coworker, hosted Microsoft Lync ® will give you the tools your business needs to succeed.
Reduce the costs and burden of backup disk or tape management with Crystal Data Protection (CDP). CDP provides your business with a fully managed backup service, including remote administration and monitoring, leaving you without the headache of backing up your data. We will complete an initial backup of your desired data, and routinely perform virtual full-service backups in a fraction of the time it takes traditional methods. Not only is your data seamlessly backed up at the block-level, but we will store it in our secure data center.
Welcome!As information technology services advance to a new age of cloud processing and advanced network management of virtual machines, Crystal Computer Consulting is prepared to provide you with top notch service. This includes a flexible and high performance computer infrastructure, along with cloud solutions that make sense.I founded Crystal Computer Consulting in 1990, with the original mission to build customized business management and accounting packages for small to medium businesses. Soon after, Crystal expanded into the hardware and computer networking business, and since then it has been our mission to effectively manage all aspects of our client's IT needs, regardless of their size and complexity.Our current offices are at 3001 W Memorial Drive, in Janesville, Wisconsin. Our Midwest roots and location allow us to effectively serve the hardware needs of customers throughout southern Wisconsin and northern Illinois. Due to lower costs of living in the Midwest, we are also able to compete very effectively against developers, hosting providers, and remote network support companies that are located elsewhere in the country.Today, Crystal Computer Consulting strives to make our client’s businesses more efficient through the use of technology. To this end, we have a broad range of products and solutions designed to be reliable, easy to manage, and cost effective. We have been able to help organizations of all sizes increase productivity by keeping their networks running and offering them cutting edge solutions to meet their ever changing needs.The principals to which Crystal Computer Consulting holds fast are a direct result of my life and character. Trust and loyalty are not just antiquated ideas learned in my childhood, but pillars of Crystal’s business philosophy. Honesty and transparency are paramount when dealing internally with employees and externally with customers. These principals define both myself and Crystal Computer Consulting as a company.Brian LippincottPresident
We provide all of the IT products and services your business needs in order to operate efficiently and stay competitive. From hardware sales, infrastructure services and cloud solutions to software and consulting, we are your one-stop-shop for IT business needs. Our team of IT professionals are the best in their areas of expertise, and are ready to provide your business with the best service for your needs. Dealing with multiple IT vendors will leave holes in your IT solutions that create problems. With Crystal, we manage all aspects of your IT in order to manage everything properly, resolving issues before they reach the end user. We are IT, and we want to help your business run more efficiently.
Brian Lippincott, Owner and President
Randy Kersten, Director of Operations
John Bauer, Director of Technology Services
We are always looking for talented professionals to join our team! Fill out the application bellow to put your resume at the top of our list.
Crystal Computer Consulting is committed to providing all of your business’s IT needs. From cloud, infrastructure and software to IT business consulting, Crystal is your one-stop-shop for all IT business needs. We are devoted to making your IT management simple and easy, leaving you with more time to do what you do best; run your business.
Turnkey robust business management software designed to be your one-stop-shop for software needs
Epiphany is an extremely robust business management software solution that is specifically designed to be the one-stop-solution for business across all industries. Whether you need accounting, POS system, CRM, task management or one or more of our vast array of features offered, Epiphany has the solutions you need to run your business efficiently. Explore the links above, or go to the Epiphany Website to learn more about the future of business management software.
Infrastructure solutions customized to your specific business needs
Our highly skilled team will set up, manage and maintenance all of your infrastructure needs in an efficient and cost-effective way. We have developed products normally meant for large corporations, and turned them into small business solutions without the corporate costs. Explore what we can offer by using the links above.
Software solutions designed to simplify your operations
We offer a number of software solutions geared toward helping your business achieve optimum efficiency. Our expert team of programmers have excellent business management knowledge as well, giving them the perfect balance of knowledge to understand what will benefit your organization. From building you a data-driven web application to performing database administration, we implement the solutions that best fit your business.
A perfect blend of IT and business management expertise that will give your organization knowledge, direction and insight into all matters related to IT
Consulting is an important piece of what we do, it’s even in our name. We hire highly skilled staff with a blend of IT and business operations knowledge so they are equipped to assist your organization with any and all IT-related needs. Whether you’re looking to hire a new IT employee or need help with IT department reorganization, we can ensure you make the best decisions for your IT and your organization.
Hosted solutions designed to simplify your business operations
Our cloud solutions are designed to alleviate the unnecessary expenses and hassle caused by hosting your own IT solutions. We can give you more time to focus on running your business by hosting costly and complicated servers, telecommunications, email exchange and more. We protect your data and leave your mind at ease. Browse the links above to explore our cloud solutions.
Serving the IT needs of organizations since 1990
Crystal Computer Consulting was founded in 1990. For the past 25 years, Crystal Computer Consulting has strived to provide quality IT services to businesses in the Midwest. We recently expanded our services to the east coast, with the addition of a branch office in Turners Falls, MA. Learn more about Crystal by using the links above.