Remote Network Monitoring

Our remote network monitoring provides real time tracking of your network health.  We can watch servers, workstations, and other network devices to make sure they are running and operating at peak performance.  We receive alerts 24 hours a day in the event of a mission critical failure, and we can configure the monitoring so that you can see the status of the network as well.

All of our full service CrystalCare contracts include network monitoring, but this service can also be purchased a la carte.  It greatly enhances network reliability and minimizes downtime by allowing Crystal staff  to be far more proactive managing your network.

Advantages

• Alert Notification
  24x7 alert notifications for critical network conditions
• Patch Management
  We can install windows updates and updates to a variety of other common software packages, remotely, reducing downtime and ensuring networking security.
• Network Inventory
  We track all of your network devices, and can tell you what hardware is in each workstation, as well as what software (and versions) are installed. 
• Remote Access
  Our monitoring tool also can double as a remote access tool—we can take control of your PCs and Servers as necessary to perform after hours maintenance, or real time user support, without the need for a VPN connection or additional software on your devices.
• Monthly  Network Summary
  Once a month, you receive a report detailing the status of your network over the previous period. This includes uptime statistics, antivirus health, disk drive growth, etc.
• Reduced Maintenance Costs
  We have proven repeatedly that our network monitoring solution dramatically reduces both downtime and maintenance costs.
• Integrated Virus Scanning
  The system has a virus scanning option, meaning less software to install and manage.